Welcome to the service section. This is all the essential but boring stuff that can be of use when considering purchases. Within the service sections you will be able to find the details and procedures for buying the products we sell. If you don't find the information you require or have additional questions after reading the information provided, please email all questions to us directly.
For an overview of the information within the service section you can see below for brief details. To read and understand the full details simply follow the links on the tool bar to the left.

Ordering and Payment

Buying products from Vanem is an easy and straight forward process. We can take orders via email, over the phone or by post. Buying online from outside of Australia is also easy. For information about buying and payment options please see the ordering & payment page.

Postage and Handling

When purchasing custom moto related products from Vanem there are a variety of options for delivery. Which ever option you choose you can trust we will pack the products for your SR400, SR500, W650, TW200/225 and Seevert Works prints with care. We can arrange delivery worldwide and are happy to take international orders. See our postage and handling page for a full description of the options available.

Returns and Warranty

VANEM believes in quality products and has taken care to only source, sell and promote goods that we believe will give years of use and maintain our customer's satisfaction. As you would expect, conditions apply to returns, so please read the terms and conditions on the returns and warranty page.

Pricing and Availability

All prices are quoted in Australian dollars and are the correct retails prices at the time of posting to the web. Prices may vary from time to time and may differ from the listed price in certain situations and for special order requests. For more information regarding prices and availability please read the pricing and availability page.

Product Information

Every care has been taken to ensure that the descriptions and specifications of products supplied by VANEM are correct at time of posting. The products shown on this web site are the same specification as the parts you will receive. If you need more information about any part we sell, please ask us prior to purchasing after reading the product information details.

Privacy

When dealing with Vanem you can feel confident that we always respect your privacy. We will not give your personal details to any third party. We are happy to register your interest to receive email updates about products we offer, and will carefully ensure that emails are not sent to people who indicate that they are not interested in any further advertisements or email updates. If you have any concerns, please take the time to visit the privacy page and read our privacy policy for the finer details.